Contact Us

End-User Customer Support

Click here to reach end-user customer support for individual subscribers or users at an institution.

Hospital, Institution, and Facility-Wide Technical Support

Click here to reach technical support regarding site-wide issues at a hospital or institution.

Individual Subscriptions

Quickly and easily order an Individual Subscription 24/7 by clicking here.

Email: Contact Customer Service by using the End-User Customer Support form (above) and selecting Questions About Subscribing

Fax: +1-781-642-8840

Or call Monday through Friday 7 a.m. – 9 p.m. (Eastern):

US & Canada:

Phone: 1-800-998-6374 or +1-781-392-2000

Global/ Outside US & Canada Sales:

Phone: +1-781-392-2000

Hospital Subscriptions

Click here to submit an information request and a representative will contact you shortly about an UpToDate subscription for your hospital or facility.

Or call

US & Canada:

Phone: 1-888-550-4788 or +1-781-392-2920
Fax: +1-781-642-8890

Global/ Outside US & Canada Sales:

Tel: +31 172 641440

Group Subscriptions

Purchase a group of individual subscriptions to UpToDate

For groups of 11 or more individuals within a clinical practice, please visit the Group Practice page.
Phone: +1-781-392-2427
Fax: +1-781-642-8890

For groups of 10 or fewer individuals within a clinical practice, please click here.